Custom & OEM Site Furniture Manufacturing

The minimum order quantity for park benches runs on two tracks, and confusing them is the usual reason a quotation stalls. Catalogue models carry a per-model MOQ from 5 pcs — 20 pcs on most models, and the figure is printed on each product page rather than issued as a house rule. A custom run starts at 50 pcs per model, because a new length, a new slat profile or a cut logo puts the item through drawing, fixture and first-article inspection before the line runs. Mixed models can share one container, so a package of forty benches, twenty bins and a dozen planters is one order against one set of minimums, not three separate purchases.

Sampling. Every custom run starts from your drawing: we return a shop drawing, then build a pre-production sample in the final finish for sign-off before bulk production. Sample cost and its offset against the bulk order are pending factory confirmation — sales confirm both terms with the quotation.

Tooling. Laser-cut logos, cast end plates and new slat profiles need one-time tooling or fixtures, and a tooling fee applies to these items; the amount depends on the design and is pending factory confirmation until the drawing is reviewed. Standard modifications to existing frames usually need no new tooling.

Container loading. On an FOB or CIF order the load is part of the commercial offer, and it is a packing decision rather than a freight afterthought. Bench frames nest, tops and slats pack flat, and knock-down bodies ship unassembled where your installer can re-fix them on site — which is why a flat-packed order and a pre-assembled order of the same models do not occupy the same space. We do not publish a units-per-container figure: the real number moves with the model mix, the slat thickness, whether lids and doors ship fitted, and how much protective packing the finish needs. What we issue instead is a loading plan with the quotation and a packing list before the container is sealed, both showing the actual arrangement for your mix. If the site needs a delivery sequence — benches and bins first, planters later, for example — say so at quotation stage and the load will be sequenced to that order rather than to volumetric efficiency alone.

Quantity breaks. Price steps down at container-scale quantities rather than at a single threshold, so the useful question is not what five pieces cost but where the next break sits for your mix. Send the intended model count, the finish and the destination port, and the quotation returns a per-model price at that quantity with the following break identified — a project can then judge whether adding twenty units is worth the change in unit cost. Where one range has to cover several sites, splitting the order by model rather than by delivery usually costs less, because the container still travels once.

Standard terms are FOB or CIF with a 30% deposit; the balance payment and shipping document arrangement are pending factory confirmation and are fixed in your quotation. Both incoterms and the payment stage are summarised on the trade terms page.

Every quotation is accompanied by the submittal package: dimensioned drawings, material and wall thickness, coating system and film thickness, RAL colour, fixings and warranty scope. What a TDS contains is set out in the TDS section of the specifications page — a custom run is documented to the same standard as a catalogue model.